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Help your organ­i­sa­tion adapt to the future of work.

When, where and how we work has sig­nif­i­cant­ly changed in the past few years – which means HR lead­ers need new ways of fos­ter­ing con­nec­tion and engage­ment in the workforce.

Read this eBook to learn how you can use new tech­nolo­gies to help employ­ees feel con­nect­ed to your organ­i­sa­tion with a strong sense of belong­ing, regard­less of their location.

To sus­tain prof­itable growth, man­u­fac­tur­ers need to be able to lever­age data to keep pro­duc­tion and ful­fill­ment oper­at­ing at full speed. Read this inter­ac­tive sto­ry to learn how DXC Tech­nol­o­gy helped a busi­ness like yours fend off dis­rup­tions. We’ll dis­cuss how data was deployed to:

• Pre­dict and adapt to fluc­tu­a­tions in demand
• Uni­fy and empow­er glob­al employ­ees to make smarter decisions
• Stream­line the cus­tomer expe­ri­ence to main­tain trust

Macro con­di­tions are tough and cus­tomers across Europe are feel­ing the pinch. In this hard mar­ket, as a mar­keter, you will know your cus­tomer reten­tion strat­e­gy is crit­i­cal to secur­ing and grow­ing your rev­enues. To main­tain mar­gin your organ­i­sa­tion will need to dif­fer­en­ti­ate, and increase share of wal­let and cus­tomer life­time val­ue (CLV). So, what does it take to design a mean­ing­ful expe­ri­ence for loy­al­ty and retention?

This paper explains how with the right real-time data and insight, good things can start to hap­pen for cus­tomer jour­ney opti­mi­sa­tion and orches­tra­tion, and mar­ket­ing tal­ent can flex its full cre­ative potential.

Con­ver­sa­tion­al busi­ness is the use of mes­sag­ing apps to deliv­er per­son­alised expe­ri­ences at scale through the use of chat­bots as well as one-to-one human con­ver­sa­tions. It’s a grow­ing trend that is poised to become the new medi­um for inter­ac­tive con­ver­sa­tions, includ­ing where and how busi­ness­es engage with their cus­tomers. So, how can you cre­ate high qual­i­ty, end-to-end cus­tomer jour­neys with messaging?

Down­load this whitepa­per to learn how to use con­ver­sa­tion­al busi­ness to help your organ­i­sa­tion get – and stay – clos­er to customers.

A glob­al sur­vey of IT deci­sion-mak­ers reveals a scram­ble to mod­ern­ize oper­a­tional data­bas­es and infra­struc­ture. You’ll learn why busi­ness­es are high­ly focused on data­base per­for­mance and low­er­ing TCO. Key find­ings include:

• 83% of busi­ness­es need to con­sol­i­date their data archi­tec­ture to cut TCO
• 42% of devel­op­er teams lose too much valu­able time to data­base management
• 51% of IT lead­ers say the pri­ma­ry block­er to mod­ern­iza­tion is fear of inte­gra­tion difficulties

This is a com­mis­sioned study con­duct­ed by For­rester Con­sult­ing on behalf of Couch­base, August 2023.

In ear­ly 2020, IDC per­formed in-depth pri­ma­ry research on how organ­i­sa­tions deter­mine work­load place­ment as they evolve through dig­i­tal trans­for­ma­tion (DX) and what impli­ca­tions this has for mod­ernised infra­struc­ture objec­tives and strategies.

Most IT organ­i­sa­tions are in the midst of a DX. IDC defines DX as the con­tin­u­ous process by which organ­i­sa­tions lever­age dig­i­tal com­pe­ten­cies to inno­vate new, more data-cen­tric busi­ness mod­els; improve their inter­nal work­flows, prod­ucts, and ser­vices; and dri­ve dis­rup­tive but pos­i­tive changes in the exter­nal ecosys­tem in which they com­pete. DX enables organ­i­sa­tions to achieve increased busi­ness agili­ty and pro­duc­tiv­i­ty, and this whitepa­per will demon­strate that DX suc­cess is strong­ly cor­re­lat­ed with the deploy­ment of mod­ernised infrastructure.

The phrase ​‘every com­pa­ny is a tech com­pa­ny’ has nev­er been truer, with the pan­dem­ic accel­er­at­ing dig­i­tal trans­for­ma­tion across organ­i­sa­tions of all vari­eties and sizes. As a result, tech tal­ent has become more valu­able than ever. How­ev­er, while there’s an abun­dance of appli­cants avail­able, pin­point­ing the ide­al can­di­date for your busi­ness can be like find­ing a nee­dle in a haystack.

New grad­u­ates flood the mar­ket every year, but there are seri­ous con­cerns over the rel­e­vance of their skills. And with organ­i­sa­tions increas­ing­ly requir­ing advanced knowl­edge in emerg­ing tech­nolo­gies, it can be incred­i­bly dif­fi­cult to find the right per­son for your busi­ness. So, how can you make sure you’re secur­ing top tech tal­ent in this new world?

This white paper looks at the state of the tech tal­ent mar­ket in India, explor­ing how demand for advanced tech­ni­cal abil­i­ties has evolved and how skills across the coun­try are devel­op­ing. We’ll share sev­en best prac­tices that will help you over­come the chal­lenges that have emerged and ensure you can attract, dis­cov­er, and secure the best tal­ent available.

Advanced and con­tin­u­ous­ly evolv­ing tech­nolo­gies — arti­fi­cial intel­li­gence (AI), machine learn­ing (ML), the inter­net of things (IoT) and more — are ush­er­ing in a new era of rich, per­son­alised cus­tomer and employ­ee expe­ri­ences. And for those organ­i­sa­tions who pri­ori­tise mean­ing­ful tech inno­va­tion, the spoils are rich.

In this guide, we’ll dis­cuss the sym­bi­ot­ic rela­tion­ship between cus­tomer expe­ri­ence, employ­ee expe­ri­ence and busi­ness growth. We’ll explore these three things with chap­ters on: proac­tive cus­tomer ser­vices; the rise of the vir­tu­al agent; data ana­lyt­ics; omnichan­nel; per­son­al­i­sa­tion; and sen­ti­ment analysis.

Read the eBook to dis­cov­er how tech­nol­o­gy can fuel long term, intel­li­gent busi­ness growth and how the Microsoft Ser­vices Group, part of the EY-Microsoft Alliance, can help make your jour­ney a suc­cess­ful one.

IT teams are con­stant­ly under pres­sure to run across mul­ti­ple envi­ron­ments and to pro­vide all aspects of crit­i­cal oper­a­tions 24×7. Teams require flex­i­bil­i­ty, con­ve­nience, and options to ease man­age­ment while deliv­er­ing solu­tions that dri­ve busi­ness goals.

Cloud-native devel­op­ment offers the flex­i­bil­i­ty and agili­ty need­ed to build and run appli­ca­tions more secure­ly on any cloud, as well as sup­port for well-known devel­op­ment best prac­tis­es such as con­tin­u­ous test­ing, inte­gra­tion, deliv­ery, and monitoring.

Read this arti­cle to learn how Red Hat Open­Shift® deliv­ers a uni­form plat­form for build­ing cloud-native apps in hybrid-cloud set­tings, includ­ing infra­struc­ture and oper­a­tions capa­bil­i­ties that accel­er­ate the devel­op­er experience.

Machine learn­ing (ML) has become a core tech­nol­o­gy ingre­di­ent for organ­i­sa­tions to dri­ve real-world inno­va­tion, yet many are strug­gling to bring more ML mod­els into pro­duc­tion in a repeat­able and respon­si­ble way. These organ­i­sa­tions under­stand ML inno­va­tion, but face chal­lenges like dis­parate, com­plex tools, con­cerns about how to keep data and ML mod­els secure, and a com­mon way to work with data sci­ence and busi­ness teams. This eBook, High-Per­for­mance, Low-Cost Machine Learn­ing for Any Use Case, explains how to achieve ML devel­op­ment at scale with an end-to-end solu­tion that low­ers costs — while deliv­er­ing a stan­dard prac­tice that empow­ers more peo­ple and teams to use ML, regard­less of their ML skill level.

AWL is a huge pres­ence at the cut­ting edge of glob­al man­u­fac­tur­ing. Yet few of us will be famil­iar with the name. The Dutch com­pa­ny pro­vides solu­tions to auto­mate and digi­tise indus­tri­al process­es in fac­to­ries and ware­hous­es all around the world. AWL robots help build car parts, assem­ble fur­ni­ture and pick and pack orders in vast warehouses.

The chal­lenge for AWL is to cre­ate a work­place that is col­lab­o­ra­tive and dynam­ic, yet secure and con­trolled — an envi­ron­ment that is sim­pler for users to access and for AWL to main­tain. Dis­cov­er how Aru­ba helped AWL achieve this goal.

Ran­somware attacks have con­sis­tent­ly hit the head­lines in recent years, caus­ing seri­ous rep­u­ta­tion­al and finan­cial loss­es for organ­i­sa­tions in every indus­try. The aver­age ran­somware pay­ment is increas­ing year upon year, but it’s the cost of recov­er­ing from a ran­somware attack that is the real issue, though.

While it’s clear that ran­somware has a finan­cial effect on busi­ness­es that are com­pro­mised, what may be an even big­ger con­cern is the poten­tial of data loss. This risk is par­tic­u­lar­ly high for organ­i­sa­tions using Microsoft 365 in their dai­ly oper­a­tions. Approx­i­mate­ly 54% of attacks are ini­ti­at­ed via email, and with over 354 mil­lion licensed Microsoft 365 users, this makes cor­po­rate Out­look accounts attrac­tive targets.

Con­tin­ue read­ing to dis­cov­er how Bar­racu­da can help to pro­tect your Microsoft 365 accounts from ran­somware attacks.